Privacy policy

ŠANGULIN d.o.o., Kraljice Jelene 3, 23210 Biograd na Moru, OIB:52945228571

As part of our business operations, we collect and process personal submitted to us by clients. Because protecting your privacy is our priority, we have adopted the following Privacy Policy.

Šangulin d.o.o. follows the following principles to protect your privacy:
• We do not collect more data than necessary,
• We do not use your data for purposes that are not listed,
• We do not keep your data storied if it is no longer necessary,
• We never sell, lend, distribute or publicly disclose your personal data,
• We do not send your data to third parties,
• We do not use any automated processing and decision making or profiling,
• We do not pass your personal data to a third country or an international organization,
• We do not use your data for purposes that are not listed;
• We also we check that your data is safely stored.

The company Šangulin d.o.o., which manages the Šangulin Palace Hotel, collects only a limited amount of data about you that is necessary to respond to your request, and we hope that we have established a long-term and credible business relationship. 

We have created this Privacy Policy to help you understand what data we collect, for what purpose we use it, and how you can exercise your rights.

It is important that you read our Privacy Policy, and we hope you will dedicate some time and attention to it.

How and what data do we collect?

When you contact us via our web form or directly via email, the data you enter (personal data such as name, email address, phone number, organization/company) or send by email will be processed and stored so that we can contact you and respond to your inquiry. If you are under 16 years of age, you must provide parental or guardian consent before submitting personal data. By filling out the form on our website or sending an email, you guarantee that the information provided is accurate and that you fully agree with the terms of this Privacy Policy. 

Data Controller Information

The controller of this website and your personal data is the company Šangulin d.o.o., Kraljice Jelene 3, 23210 Biograd na Moru, which manages the Šangulin Palace Hotel, Obala kralja P., Ulica kralja Petra Krešimira IV br. 3, 23210 Biograd na Moru..

Purpose and Legal Basis for Data Collection

Taking appropriate actions at your request before entering into a business relationship, based on the company’s business activities and its legitimate interests.

How long do we keep your data?

We keep your personal data for as long as communication lasts for the purpose of establishing business cooperation, as well as for the duration of the
contractual relationship.

How do we use your data?

We collect your data so that we can contact you and respond to your inquiry. We use your personal data for the purpose of establishing a business relationship and during the duration of the contractual relationship. During this period, Šangulin Palace may send you notifications about new products and services that we believe might interest you, if you have given your consent via the web form. You can withdraw your consent at any time, after which we will stop such processing. 

Google Analytics

When collecting personal data, it is possible certain data is stored by the Google Analytics Platform. For more information about the privacy policies of the Google Analytics platform, you can go to the following link: https://policies.google.com/privacy

Data security

We have taken
appropriate security measures to protect your personal data from accidental or
unlawful destruction, loss, alteration, unauthorized disclosure, or access. 

Website server

This website is hosted by a globally recognized service provider in the EU, specifically in Germany. The European Commission considers that such providers ensure an adequate level of protection for the personal data of EU citizens. 

Cookies

To facilitate the use of our website, the server uses cookies. Cookies cannot be used to run programs or deliver viruses to your computer. It is possible to browse the site without cookies if your browser is configured accordingly.

Your rights

You have the right to information regarding the processing of your personal data, the right to withdraw consent at any time, the right to correct or update data, the deletion of data when it is no longer needed, the right to data portability, and the right to lodge a complaint with Šangulin Palace at our address or via email at info@sangulinpalace.com, or to the competent authority.

Your consent

By using this website, you give your consent to this Privacy Policy and expressly allow Šangulin Palace to collect and process your personal data in accordance with the law and the purpose defined in this policy. You also confirm that you are familiar with all relevant information about the company and its services.

Right to Lodge a Complaint with the Competent Authority

At any time, you can submit a complaint to the supervisory authority: Agencija za zaštitu osobnih podataka (AZOP), Martićeva 14, Zagreb, tel: +385 (0) 1 4609 999, email: azop@azop.hr, www.azop.hr.

Personal Data Breach

We will notify AZOP, as the competent authority, of any unlawful personal data breach.

Changes to our Privacy Policy

In the event of changes to this Privacy Policy, we will notify you on this page and update the modification date.

This Privacy Policy has been updated on 14.04.2026.